At SG Project, we are committed to providing our customers with high-quality products and exceptional service. If, for any reason, you are not satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

Fish, Broiler Chickens, and Prawns:

• If you are dissatisfied with the quality of the fish, broiler chickens, or prawns you have received, please contact us within 24 hours of receiving your order.
• We may require photographic evidence or other documentation to process your refund request.
• Refunds will be issued for the full purchase amount within 5-7 business days after approval of the refund request.
• Please note that refunds will be issued to the original payment method used for the purchase.

Eggs:

• Due to the nature of eggs and their perishable nature, we are unable to accept returns or offer refunds on egg purchases.
• If you encounter any issues with the quality of our eggs, please contact us immediately, and we will do our best to address your concerns.

Non-Quality Related Refunds:

• Refunds will not be provided for changes of mind or if you have ordered the incorrect quantity or type of product.
• In cases where products are damaged during transit or lost in transit, please refer to our Shipping Policy for further instructions.

Contact Us:

• To initiate a refund request or if you have any questions about our refund policy, please contact our customer service team at contact@sgproject.in .

Policy Updates:

• SG Project reserves the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase with SG Project, you agree to abide by the terms and conditions outlined in this refund policy.

Thank you for choosing SG Project for your seafood, poultry, and egg needs. We appreciate your business and strive to exceed your expectations with every order.